Position Summary

This role reports directly to the Project Manager and works closely with the Claims Department, Estimating, Accounting, Vendors/Subcontractors, and Insurance Adjusters to ensure restoration projects are executed efficiently, on schedule, and to client satisfaction.

Key Responsibilities

• Coordinate subcontractors across all trades and projects
• Schedule appointments and maintain accurate notes in the client database system
• Establish and manage construction timelines
• Review scopes of work with clients and ensure expectations are met
• Proactively address client concerns and ensure customer satisfaction
• Anticipate project challenges and recommend solutions to the Project Manager
• Monitor project progress and communicate issues or delays as they arise
• Provide regular project status updates to internal teams
• Collaborate with the Project Manager on troubleshooting and quality control
• Ensure all project documentation is completed and properly signed
• Partner with Estimating to confirm submission of all contract documents
• Process vendor and subcontractor invoices on a weekly basis
• Participate in weekly project update meetings
• Identify required permits and submit documentation to the appropriate city when needed
• Coordinate field schedules to ensure coverage and minimize gaps
• Upload and maintain site visit photos within the client database
• Ensure all project activities are completed in a timely and organized manner

Qualifications

• Minimum 3 years of experience in multi-trade construction or a related field
• Strong organizational, coordination, and communication skills
• Ability to manage multiple projects in a fast-paced environment

Compensation & Schedule

• Job Type: Full-time
• Pay Range: $27.00 - $30.00 per hour